What Data We Collect and Why We Hold It
We collect the information you provide when creating or updating your account — your name, contact number, email address and any payment identifiers linked to bKash, Nagad or Rocket. When you make a deposit or request a withdrawal through one of these wallets, we log the
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transaction reference so we can verify the transfer and keep your account balance accurate. We also collect technical data automatically: your device type, browser, IP address and session activity. This helps us spot unusual login attempts and keep your account from being accessed by anyone else.
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We do not sell, rent or share your personal data with advertisers. We may share limited data with payment processors — for example, when a Nagad or Rocket transfer needs to be confirmed — and with any regulatory body that has lawful authority over your eligible
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region. Data is retained for as long as your account is active and for the period required by applicable law after it closes. If you close your account, we will remove marketing-related data promptly; transactional records are kept only as long as legally required. Availability of
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this service, and the rules that apply to your data, depend on local law and your eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.